jobid=A.0.0217
Engineer II, Field Service – Netherlands
Join to apply for the Engineer II, Field Service – Netherlands role at Thermo Fisher Scientific
Engineer II, Field Service – Netherlands
6 days ago Be among the first 25 applicants
Join to apply for the Engineer II, Field Service – Netherlands role at Thermo Fisher Scientific
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials
How you will make an impact:
As a Field Service Engineer, you will play an integral role in providing outstanding service that exceeds our customers’ expectations. Your expertise and dedication will ensure our Trace Elemental Analysis systems (AAS, ICP-OES, ICP-MS) operate flawlessly, helping our customers achieve their goals. Join us in delivering world-class service and become a part of our ambitious and enthusiastic team!
Main responsibility:
- Deliver all service activities, including installation, customer introduction, repairs, maintenance services, and validation services in the Benelux
- Achieve satisfied and committed customers.
- Maintain the highest first-time fix rates and lowest mean time to repair.
- Minimize repeated call rates.
- Ensure compliance with all internal rules, processes, and practices.
If you are passionated about high-tech systems and customer happiness, this is the perfect opportunity for you!
Main Activities / Responsibilities:
- Perform all service activities in line with internal rules and customer regulations at customer premises.
- Provide responsive telephone support, diagnostics, and on-site services to exceed customer expectations and ensure their success.
- Maintain professional relationships with our customer base to achieve dedication and advance issues as needed to resolve critical tasks swiftly.
- Optimize your work schedule by coordinating with necessary partners for service planning and scheduling.
- Accurately and timely report all activities as required, such as Field Service Reports.
- Align all customer site activities with the rest of Thermo Fisher Scientific and share important customer information with relevant teams (e.g., sales/lead generation).
- Collaborate and support team members with your knowledge and expertise.
Minimum Requirements/Qualifications:
- Professional background in Electronics, Chemistry, or Engineering at least BSc (HBO) or MSc level (University).
- 1-5 years of experience servicing analytical equipment or equivalent applications specialist experience.
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication skills.
- Ability to communicate effectively with users at various levels.
- Demonstrated organizational skills with the ability to manage multiple tasks with different priorities.
- Excellent interpersonal, self-motivational, and negotiation skills.
- Proficiency in PC skills and installing necessary software packages.
- Eagerness to learn and collaborate with colleagues.
Non-Negotiable Hiring Criteria:
- Valid driving license.
- Willingness to travel mainly within the appointed region but also across Europe and internationally for training or special calls.
- Proficiency in Dutch and English, both verbal and written.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Training, Consulting, and Customer Service
-
Industries
Pharmaceutical Manufacturing and Biotechnology Research
Referrals increase your chances of interviewing at Thermo Fisher Scientific by 2x
Get notified about new Field Services Engineer jobs in Breda, North Brabant, Netherlands .
Turnhout, Flemish Region, Belgium 1 week ago
International Service Engineer at QIPC – EAE
Oosterhout, North Brabant, Netherlands 1 month ago
International Service Engineer at QIPC – EAE
Oosterhout, North Brabant, Netherlands 1 month ago
Bladel, North Brabant, Netherlands 2 days ago
International Service Engineer at QIPC – EAE
Oosterhout, North Brabant, Netherlands 1 month ago
Field Service Engineer / Technican (m/w/d)
Antwerp, Flemish Region, Belgium 1 week ago
Senior Field Service Manager – Central Region
Turnhout, Flemish Region, Belgium 2 weeks ago
Senior Field Service Manager – Central Region
Breda, North Brabant, Netherlands 2 weeks ago
Senior Field Service Manager – Central Region
Antwerp, Flemish Region, Belgium 2 weeks ago
Senior Field Service Manager – Central Region
Leerdam, South Holland, Netherlands 2 weeks ago
Senior Field Service Manager – Central Region
’s-Hertogenbosch, North Brabant, Netherlands 2 weeks ago
Bladel, North Brabant, Netherlands 6 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Deel deze vacature: